This Privacy Policy explains how Bloom Studio processes personal data when you use the website, request a consultation, or engage our florist workshop services for wedding bouquets and event decoration.
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion where appropriate, restriction of processing, objection to certain processing activities, and portability of data you provided to us. You may also raise concerns with the competent supervisory authority.
To exercise your rights, provide enough information for us to identify the relevant data and assess the request. We may ask for additional details to verify identity or clarify the scope of the request before responding.
We keep personal data only for as long as needed for the relevant inquiry, contract, accounting, legal, or operational purpose. After that period, data is deleted, anonymised, or archived where retention is required by law or necessary to defend legal claims.
When this policy is updated, the revised version will apply from the stated effective date. If changes are material, we will take reasonable steps to make them known through the website or other appropriate communication channels.
We may process identification and contact details, event and order information, communication content, consultation preferences, payment-related records, and technical data such as device and usage information. Where relevant, we also process details needed to prepare quotations, confirm dates, coordinate delivery and setup, and manage service requests.
We collect data when you submit an inquiry, request a consultation, ask for a quote, confirm a booking, communicate with us, or provide event details. We also receive limited technical information automatically through the website and may obtain transaction-related information from payment methods used for the service.
We may use strictly necessary cookies to support site security, page navigation, and form functionality. We may also use preference cookies to remember selected settings and analytics cookies to understand how the site is used. Non-essential cookies are used only where permitted.
You may block or delete cookies through your browser settings, although some site functions may not operate correctly if essential cookies are disabled. Where the website provides a consent tool, you may use it to manage non-essential cookies and change your choice later.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate design details, manage preparation, delivery, and setup, process payments, maintain records, secure the website, and comply with legal and accounting obligations. We may also use limited technical data to improve site performance and understand general usage patterns.
We may share personal data with service providers that support website hosting, communications, administration, payment processing, accounting, and delivery or setup coordination. Where external professionals or contractors are involved in a project, they receive only the information needed to perform their role and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address security, fraud, or similar issues. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
Bloom Studio acts as a data controller for personal data processed through this website and in connection with consultations, quotations, bookings, and event services. Processing is carried out under GDPR principles of lawfulness, fairness, transparency, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
Where GDPR applies, users in the European Economic Area are entitled to the protections described in this notice.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to request data portability where applicable. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
